intelligent Machine Control
Komatsu Wireless Monitoring System
Komatsu Hybrid System
Komatsu Pakistan Mining
Dubai Training & Demonstration Center
Daichi (大地) Magazine

Voice of customer: La'Ala Al-Kuwait
Published on 9/15/2025

Eng. Ahmad Fikry, Workshop Manager

Location: Kuwait

La’Ala Al

 

Founded in 1991, La’Ala Al-Kuwait specializes in large-scale urban and marine development, overseeing everything from land reclamation and infrastructure to residential, commercial, and leisure facilities. With a commitment to long-term, sustainable growth, La’Ala Al-Kuwait plays a key role in shaping Kuwait’s modern real estate landscape.

 

La’Ala Al-Kuwait & Komatsu: Engineering a Sustainable Tomorrow

In the heart of Kuwait’s boldest and most visionary real estate development-Sabah Al Ahmad Sea City-La’Ala Al-Kuwait Real Estate Co. is setting new benchmarks for sustainable urban living. At the core of this transformative effort lies a strategic alliance with Komatsu and its local dealer, Dar Alhai, a partnership built not only on trust but on a shared vision of progress, durability, and responsible growth.

 

  

Building a Legacy Together: Why La’Ala Al-Kuwait Chose Komatsu to Power Its Boldest Vision

We sat down with Ahmad Fikry, Workshop Manager at La’Ala Al-Kuwait Real Estate Co., to explore how their alliance with Komatsu and its local dealer, Dar Alhai, is powering one of Kuwait’s most ambitious infrastructure ventures-Sabah Al Ahmad Sea City.

 

‘Creating Value Together” Shared Values, Shared Vision

When asked why Komatsu stood out, his response was instant and unwavering: “Komatsu’s commitment to sustainable engineering and long-term performance is perfectly aligned with our own values,” Fikry shares. “Their machines don’t just complete the job-they deliver lasting impact with minimal environmental footprint, which is essential for a project of this scale and vision.” This was not about selecting a supplier-it was about securing a partner with the foresight, innovation, and resilience to match La’Ala Al-Kuwait’s ambitions.
Founded in 1991, the company has built a reputation for visionary real estate development, and Sabah Al Ahmad Sea City is its defining achievement: a city sculpted from the sea, designed with integrated infrastructure, sustainable urban planning, and environmental balance.
“In the heart of this transformative journey, Komatsu plays a pivotal role,” Fikry emphasizes. “We’re not chasing short-term gains. We’re building a city for generations to come. Every decision we make must reflect that responsibility-and Komatsu meets that standard without compromise.”
La’Ala Al-Kuwait isn’t just building a city; it’s creating a blueprint for sustainable living. This long-view approach demands partners who are equally future-focused, and according to Fikry, Komatsu fits the role precisely. “They’re not just a supplier. They’re a strategic partner in building the future.”

 

A Partnership Built on Presence and Performance

The collaborative spirit extends well beyond machine delivery. From the initial planning stages to post-delivery support, Dar Alhai has maintained a hands-on presence on-site. They were practically stationed with us,” Fikry recalls with a smile. “They weren’t just selling equipment; they were customizing solutions, making sure the specs matched our 20-hour-a-day operations.”
“And their support hasn’t stopped at delivery. Even beyond the extended warranty, they remain fully engaged. They’ve assigned a dedicated engineer who has his own office on-site and operates like a true member of our team. On many days, he’s the first person I call-before anyone else.”

 

Unmatched Support, Measurable Results

When asked to rate Komatsu and Dar Alhai’s support compared to other brands, Fikry doesn’t hesitate: “It’s a 10 out of 10-truly unmatched.”
Beyond presence and responsiveness, what stands out is the team’s continuous drive to improve. “They’re even learning Japanese to better understand manufacturer documentation,” he adds. “That level of dedication says it all.”

 

Smart Engineering Proven on the Ground

Komatsu’s impact isn’t just relational - it’s operational. Fikry highlights several standout features that have delivered real business value: “We ran productivity tests against several competitors before finalizing the deal - Komatsu came out on top in terms of output and reliability.” This level of superior productivity is matched by operator satisfaction: “The cabin design and ergonomics are second to none. Our operators actually enjoy using the machines, which is rare in our field.” Longevity and dependability further underscore Komatsu’s value: “We still run Komatsu machines from 2007 and 2008. That wouldn’t be possible without consistent parts supply and robust machine design.” And when it comes to after-sales support, Komatsu sets the bar high: “Having a resident engineer embedded in our team, every day - that’s a level of service that’s hard to find.”

 

Shaping the Future

For a company building a city meant to last for generations, every decision must align with a vision of excellence and sustainability. La’Ala Al-Kuwait’s partnership with Komatsu is a case study in what happens when engineering precision meets operational dedication.
In every sense, “Creating Value Together” isn’t just a Komatsu motto-it is a living truth on the ground in Sabah Al Ahmad Sea City. From durability to innovation, from support to shared vision, this partnership exemplifies what’s possible when two forces unite around purpose. The result isn’t just construction-it’s legacy.
“In Komatsu and Dar Alhai, we’ve found more than machinery-we’ve found partners in progress,” Fikry concludes. “Together, we’re not just shaping the land. We’re shaping the future.”